Desert Ridge Roofing Reviews From North Phoenix Owners
Desert Ridge went up quickly and largely between the late 1990s and the mid 2000s, so the roofs here share a birthday. That is the defining fact for owners: whatever your neighbor is dealing with, you are probably two years from dealing with it too. Tile underlayment across this whole area is now in the window where it stops being new and starts being the thing that fails.
Licensed AZ ROC #325294 · 4.8★ average across
all published reviews · Serving Desert Ridge and Maricopa County
It is also heavily HOA-governed, which cuts both ways. Design guidelines mean a repair has to match, and common-area roofs mean boards are making decisions for buildings they do not individually own. The Desert Ridge reviews worth reading usually involve someone getting a straight answer about timing — this year, or three years from now.
The roofs we actually see in Desert Ridge
Concrete tile over felt from the build-out years, on two-story homes with moderately complex geometry and small flat sections over entries, patios and garages. Newer infill closer to the 101 is younger and mostly still on original materials with life left. HOA-managed common buildings and ramadas add low-slope area that tends to be forgotten until it leaks.
What damages them here
North Phoenix takes monsoon storms with real wind, and Desert Ridge subdivisions sit relatively exposed with landscaping that has still not fully matured. Tile displacement and ridge damage are the routine post-storm calls. Sun exposure on unshaded second-story elevations is severe, which is where underlayment gives out first.
We work throughout Desert Ridge, including
Aviano, Fireside at Desert Ridge, Village at Aviano, the Tatum corridor and Cashman Park.
For the full picture of what we do locally, see our
Desert Ridge roofing page.
Reviews from our customers
These are
published, unedited reviews of our work across the Southwest —
see all of them here.
Google
Cameron was fantastic to work with! I spoke with him about getting a roof inspection done, and from the start, he was professional, knowledgeable, and incredibly easy to work with. His customer service is top-notch, and he genuinely goes above and beyond to make sure you feel taken care of. Highly recommend Cameron and American Roofing & Waterproofing LLC—if you need someone you can trust, Cameron is definitely the guy to call!!!
Google
Spoke to Cameron about getting some work done on my roof he was very knowledgeable, had great customer service, and goes above and beyond for his customers. Would definitely recommend working with Cameron he is great!!
Google
Called this company for a roof inspection they sent Cameron out in a very timely matter he had great customer service was able to answer any questions I had and gave me a fair quote!!
Google
I have to say, American Roofing has an incredible team of people working for them. Having a dedicated representative like Cameron looking after me has been a true pleasure. While the entire team is outstanding and highly professional, Cameron stands out as our go-to guy. There’s nothing he can’t handle on the fly, and he always takes the time to answer all of our questions with patience and expertise. Highly recommend!
Google
I had an absolutely fantastic experience working with Jose Ernesto Alvarez at American Roofing and Waterproofing. Jose is a baller at what he does, extremely knowledgeable, professional, honest, and genuinely great to work with.
From the beginning, Jose took the time to actually educate me about my roof instead of just trying to sell me something. He explained what he was seeing, what needed to be addressed, why it mattered, and what my different options were. Roofing can be confusing when you don’t deal with it every day, but Jose made the entire process easy to understand and made sure I felt confident about the decisions I was making.
What impressed me most was his knowledge and attention to detail. You can tell he really knows roofing and takes pride in doing things the right way. He answered all of my questions, communicated throughout the process, and never made me feel rushed or pressured. I felt like I was dealing with someone who actually cared about the quality of the work and making sure I was taken care of.
The roof turned out amazing, and I couldn’t be happier with the experience. Everything was handled professionally, and the quality of the finished product speaks for itself.
If you’re looking for someone who is knowledgeable, trustworthy, easy to communicate with, and will actually take the time to explain what your roof needs, ask for Jose Ernesto Alvarez at American Roofing and Waterproofing. He did an incredible job, and I would absolutely recommend him to friends, family, or anyone needing roofing work.
10/10 experience. Jose is the man!
Google
American Roofing has been wonderful to work with! Cameron came out to assess our roofs, provided us with a detailed estimate, and followed up promptly. He was friendly, professional, courteous, and very helpful throughout the process. We truly appreciate the excellent communication and would highly recommend American Roofing!
Google
This company is the BEST! Always take good care of our roofing needs. Ask for CAMERON. Spot on customer service and repair coordination.
Google
Cheyenne came to our home to do a consult and was extremely thorough, explained the issues with our original roof and how they are impacting how the heat is trapped on our upper level and the solutions American Roofing and Waterproofing has to fix them! Wonderful consult !
Google
We had a great experience with American Roofing on our new home. From the beginning, their team was professional, knowledgeable, and easy to work with. They took the time to explain everything, showed up when they said they would, and completed the work with great attention to detail.
I highly recommend American Roofing to anyone looking for honest, reliable, and high-quality roofing work.
Questions Desert Ridge customers ask
Three houses on my street have been re-roofed. Am I next?
Possibly, but not automatically. Homes built the same year with the same tile can be years apart in condition depending on orientation, shade and how carefully the original flashing was done. What settles it is lifting tile in a few representative places and photographing the felt underneath. That takes an hour and tells you where you actually stand.
Does the HOA need to approve a repair?
For anything visible, usually yes, and the practical issue is matching tile profile and color. We identify what your guidelines require before ordering material, and where an exact match is not available we place original tile on the visible elevations and the replacements where they are not seen.
A free inspection includes photographs of what we find and a written assessment —
including when the answer is that your roof is fine and needs nothing.
Serving Arizona, California, Colorado, and Texas. See what your neighbors are saying.
Verified
"Cameron was fantastic to work with! I spoke with him about getting a roof inspection done, and from the start, he was professional, knowledgeable, and incredibly easy to work with. His customer service is top-n…"
"Spoke to Cameron about getting some work done on my roof he was very knowledgeable, had great customer service, and goes above and beyond for his customers. Would definitely recommend working with Cameron he is…"
"Called this company for a roof inspection they sent Cameron out in a very timely matter he had great customer service was able to answer any questions I had and gave me a fair quote!!"
"I have to say, American Roofing has an incredible team of people working for them. Having a dedicated representative like Cameron looking after me has been a true pleasure. While the entire team is outstanding…"
"I had an absolutely fantastic experience working with Jose Ernesto Alvarez at American Roofing and Waterproofing. Jose is a baller at what he does, extremely knowledgeable, professional, honest, and genuinely g…"
"American Roofing has been wonderful to work with! Cameron came out to assess our roofs, provided us with a detailed estimate, and followed up promptly. He was friendly, professional, courteous, and very helpful…"
"Cheyenne came to our home to do a consult and was extremely thorough, explained the issues with our original roof and how they are impacting how the heat is trapped on our upper level and the solutions American…"
"We had a great experience with American Roofing on our new home. From the beginning, their team was professional, knowledgeable, and easy to work with. They took the time to explain everything, showed up when t…"
J
Jacob H
Google Review • Jul 2026
Verified
"Andrew came out to help with a roof inspection after a wind gust shifted some things on my roof - he took care of everything and went above and beyond to help. Thank you!"
T
Tim K.
Google Review • Jul 2026
Verified
"I am in a large complex and Ronnie and Ishmael are currently doing the work. I am not qualified to have an opinion on anything but the quality of the two men. We often will offer opinions based on very little…"
R
Rick W.
Yelp Review • Jun 2026
Verified
"American Roofing did an excellent job re-foaming our roof. Malu was very knowledgeable and available every step of job. I highly recommend Malu and American Roofing for your roof repair needs."
"Cameron was fantastic to work with! I spoke with him about getting a roof inspection done, and from the start, he was professional, knowledgeable, and incredibly easy to work with. His customer service is top-n…"
K
Kira W.
Google Review • Aug 2026
Verified
"Spoke to Cameron about getting some work done on my roof he was very knowledgeable, had great customer service, and goes above and beyond for his customers. Would definitely recommend working with Cameron he is…"
P
Paige L.
Google Review • Aug 2026
Verified
"Called this company for a roof inspection they sent Cameron out in a very timely matter he had great customer service was able to answer any questions I had and gave me a fair quote!!"
T
Tylor S.
Google Review • Aug 2026
Verified
"I have to say, American Roofing has an incredible team of people working for them. Having a dedicated representative like Cameron looking after me has been a true pleasure. While the entire team is outstanding…"
J
J.P.
Google Review • Aug 2026
Verified
"I had an absolutely fantastic experience working with Jose Ernesto Alvarez at American Roofing and Waterproofing. Jose is a baller at what he does, extremely knowledgeable, professional, honest, and genuinely g…"
M
Malu R.
Google Review • Aug 2026
Verified
"American Roofing has been wonderful to work with! Cameron came out to assess our roofs, provided us with a detailed estimate, and followed up promptly. He was friendly, professional, courteous, and very helpful…"
T
Tabitha B.
Google Review • Aug 2026
Verified
"This company is the BEST! Always take good care of our roofing needs. Ask for CAMERON. Spot on customer service and repair coordination."
B
Bethany B.
Google Review • Aug 2026
Verified
"Cheyenne came to our home to do a consult and was extremely thorough, explained the issues with our original roof and how they are impacting how the heat is trapped on our upper level and the solutions American…"
J
Jenna A.
Google Review • Aug 2026
Verified
"We had a great experience with American Roofing on our new home. From the beginning, their team was professional, knowledgeable, and easy to work with. They took the time to explain everything, showed up when t…"
J
Jacob H
Google Review • Jul 2026
Verified
"Andrew came out to help with a roof inspection after a wind gust shifted some things on my roof - he took care of everything and went above and beyond to help. Thank you!"
T
Tim K.
Google Review • Jul 2026
Verified
"I am in a large complex and Ronnie and Ishmael are currently doing the work. I am not qualified to have an opinion on anything but the quality of the two men. We often will offer opinions based on very little…"
R
Rick W.
Yelp Review • Jun 2026
Verified
"American Roofing did an excellent job re-foaming our roof. Malu was very knowledgeable and available every step of job. I highly recommend Malu and American Roofing for your roof repair needs."
D
Danny Evans
Google Review • Jun 2026
Common Questions
Everything You Need to Know
Expert answers to your biggest roofing questions.
Absolutely. We are insurance claim specialists. We work directly with your insurance adjuster to ensure all damage is documented and covered. From the initial inspection to the final payout, we handle the paperwork so you don't have to.
We provide full roofing services across the entire Phoenix metro area, greater state of Arizona, California, Colorado and Texas. Not sure if we service your location call us at (602) 314-4650.
Yes. We back our work with industry-leading warranties on both materials and workmanship. Coverage varies by roof system and project type, so we'll walk you through exactly what your roof qualifies for — in writing — before any work begins.
We specialize in all major commercial systems, including TPO, PVC, EPDM, Built-Up (BUR), Modified Bitumen, and Metal Roofing. We also offer roof coating systems that can extend the life of your existing roof at a fraction of the replacement cost.
For emergency repairs, we offer 24/7 response. For roof replacements, our timeline depends on material availability and current schedule, but we typically can schedule inspections within 24-48 hours and begin work shortly after permit approval.
Don't Wait for the Next Storm
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