Cameron was fantastic to work with! I spoke with him about getting a roof inspection done, and from the start, he was professional, knowledgeable, and incredibly easy to work with. His customer service is top-notch, and he genuinely goes above and beyond to make sure you feel taken care of. Highly recommend Cameron and American Roofing & Waterproofing LLC—if you need someone you can trust, Cameron is definitely the guy to call!!!
FLAGSTAFF · COCONINO COUNTY
Flagstaff Roofing Reviews: Snow, Ice and Steep Pitch
Flagstaff is the opposite roofing problem to the rest of Arizona. At 7,000 feet the enemy is not sun but snow: the city averages well over a hundred inches a year, and a roof here has to carry that load, shed it safely, and survive the freeze-thaw cycle that follows every storm. Almost nothing that works on a Phoenix roof is the right answer up here.
Licensed AZ ROC #325294 · 4.8★ average across all published reviews · Serving Flagstaff and Coconino County
The failure modes are different too. Ice dams form when heat escaping through the roof melts snow that then refreezes at the cold eave, forcing water back up under the shingles. That is an insulation and ventilation problem expressing itself as a roof leak, and treating it purely as roofing guarantees it comes back next winter. Reviews from Flagstaff customers tend to mention that somebody explained why it happened, not just patched where it showed.
The roofs we actually see in Flagstaff
Steep-pitch roofs built to shed snow: asphalt shingle, standing-seam and exposed-fastener metal, and some shake and synthetic products in the more rustic developments. Metal is common and sensible here because it sheds snow readily, though it needs snow retention where a slide would land on an entry, a walkway or a car. Low-slope roofs exist but are the exception and are the hardest assemblies to keep watertight through a Flagstaff winter.
What damages them here
Heavy snow load, repeated freeze-thaw, and ice damming at eaves and valleys. Ventilation and attic insulation matter as much as the roof covering, because a warm roof deck is what creates ice dams in the first place. UV is still significant at altitude, and the summer monsoon arrives here too, so a Flagstaff roof gets both winter and monsoon stress in the same year.
We work throughout Flagstaff, including Coconino Estates, Cheshire, Ponderosa Trails, Kachina Village, Doney Park and downtown Flagstaff. For the full picture of what we do locally, see our Flagstaff roofing page.
Reviews from our customers
These are published, unedited reviews of our work across the Southwest — see all of them here.
Spoke to Cameron about getting some work done on my roof he was very knowledgeable, had great customer service, and goes above and beyond for his customers. Would definitely recommend working with Cameron he is great!!
Called this company for a roof inspection they sent Cameron out in a very timely matter he had great customer service was able to answer any questions I had and gave me a fair quote!!
I have to say, American Roofing has an incredible team of people working for them. Having a dedicated representative like Cameron looking after me has been a true pleasure. While the entire team is outstanding and highly professional, Cameron stands out as our go-to guy. There’s nothing he can’t handle on the fly, and he always takes the time to answer all of our questions with patience and expertise. Highly recommend!
I had an absolutely fantastic experience working with Jose Ernesto Alvarez at American Roofing and Waterproofing. Jose is a baller at what he does, extremely knowledgeable, professional, honest, and genuinely great to work with. From the beginning, Jose took the time to actually educate me about my roof instead of just trying to sell me something. He explained what he was seeing, what needed to be addressed, why it mattered, and what my different options were. Roofing can be confusing when you don’t deal with it every day, but Jose made the entire process easy to understand and made sure I felt confident about the decisions I was making. What impressed me most was his knowledge and attention to detail. You can tell he really knows roofing and takes pride in doing things the right way. He answered all of my questions, communicated throughout the process, and never made me feel rushed or pressured. I felt like I was dealing with someone who actually cared about the quality of the work and making sure I was taken care of. The roof turned out amazing, and I couldn’t be happier with the experience. Everything was handled professionally, and the quality of the finished product speaks for itself. If you’re looking for someone who is knowledgeable, trustworthy, easy to communicate with, and will actually take the time to explain what your roof needs, ask for Jose Ernesto Alvarez at American Roofing and Waterproofing. He did an incredible job, and I would absolutely recommend him to friends, family, or anyone needing roofing work. 10/10 experience. Jose is the man!
American Roofing has been wonderful to work with! Cameron came out to assess our roofs, provided us with a detailed estimate, and followed up promptly. He was friendly, professional, courteous, and very helpful throughout the process. We truly appreciate the excellent communication and would highly recommend American Roofing!
This company is the BEST! Always take good care of our roofing needs. Ask for CAMERON. Spot on customer service and repair coordination.
Cheyenne came to our home to do a consult and was extremely thorough, explained the issues with our original roof and how they are impacting how the heat is trapped on our upper level and the solutions American Roofing and Waterproofing has to fix them! Wonderful consult !
We had a great experience with American Roofing on our new home. From the beginning, their team was professional, knowledgeable, and easy to work with. They took the time to explain everything, showed up when they said they would, and completed the work with great attention to detail. I highly recommend American Roofing to anyone looking for honest, reliable, and high-quality roofing work.
Questions Flagstaff customers ask
Water came in during a thaw, not during the storm. Why?
That is the signature of an ice dam. Snow melts over the warmer part of your roof, runs down to the cold eave, refreezes there, and the ridge of ice that builds up holds meltwater back until it works under the shingles and inside. The lasting fix is usually attic insulation and ventilation so the roof deck stays cold, plus proper ice-and-water membrane at the eaves — not simply new shingles.
Is metal worth it for a Flagstaff roof?
Often yes. Metal sheds snow instead of holding it, lasts a long time in freeze-thaw conditions, and handles the pitches common here well. The caveat is that shedding snow has to land somewhere safe, so snow retention over doors, walkways and parking is part of doing it properly rather than an upsell.
Reviews from nearby
Get an honest read on your Flagstaff roof
A free inspection includes photographs of what we find and a written assessment — including when the answer is that your roof is fine and needs nothing.






