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Expert Roofing Insights

Question to Ask Your Roofing Contractor

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Asking questions will help you learn more about the company to determine whether they are a good fit.

Hiring a roofing company is a critical decision to make for your house. While there are many different companies that can offer the work, not many can offer the quality and homeowner peace of mind needed.

Once a contractor is found that meets all the requirements, it is important to continue due diligence to ensure they are indeed deserving of such an important responsibility. Here are four questions to ask your roofing contractor before work begins.

Are they licensed?

The first important topic to ask your contractor is about their licensing. Most states, including Arizona, require a roofer to be licensed. It is important that they are reputable and willing to share their qualifications. Licenses can differ from state to state, and some may be more stringent. Regardless, knowing about the licensing required and what the company has is important. While there are many unlicensed contractors around that provide cheaper services, in reality, you get what you pay for.

What kind of experience do they have?

A roof is protecting some of, if not all, your valuable assets and a reputable roofer should have experience and prove their experience before you decide to hire them. This should not be their first experience with roof repair and maintenance. The company should have a portfolio of photos displaying previous work. They should be willing to provide them with no issue at all.

Do they offer a warranty for roofing work?

Ask the contractor about which warranties will be involved with this job. Generally, warranties will cover labor as well as materials and workmanship. Additionally, there may be a separate warranty directly from the manufacturer of the shingles or other materials. Be sure to ask what is covered under each warranty and how long the warranties last.

How long will it take?

Before undertaking the project, ask what the process looks like. They should be able to provide an outline of the work that needs to be done before starting. Knowing exactly what the plan is to fix your roof will clue you into the materials needed, price and timeline for the project.

At American Roofing & Waterproofing, we want to ensure the best installation and materials are being used so your investment in us is worthwhile. No matter what kind of roofing project you have in mind, American Roofing & Waterproofing is the company for the job.

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Client Stories

Trusted Across the Southwest

Serving Arizona, California, Colorado, and Texas. See what your neighbors are saying.

Verified

"American Roofing and Waterproofing handled our commercial TPO installation perfectly. They finished 3 days ahead of schedule and the site was spotless every day. Highly recommended."

M

Michael T.

Commercial Owner - AZ
Verified

"Our property in San Antonio had severe wind damage. American Roofing was there the next day. The best experience we've had with any contractor."

D

David R.

San Antonio, TX
Verified

"I was worried about the cost, but their finance options were great. The roof looks amazing and my energy bills have actually gone down."

J

James K.

Denver, CO
Verified

"American Roofing and Waterproofing handled our commercial TPO installation perfectly. They finished 3 days ahead of schedule and the site was spotless every day. Highly recommended."

M

Michael T.

Commercial Owner - AZ
Verified

"Our property in San Antonio had severe wind damage. American Roofing was there the next day. The best experience we've had with any contractor."

D

David R.

San Antonio, TX
Common Questions

Everything You Need to Know

Expert answers to your biggest roofing questions.

Absolutely. We are insurance claim specialists. We work directly with your insurance adjuster to ensure all damage is documented and covered. From the initial inspection to the final payout, we handle the paperwork so you don't have to.

We provide full roofing services across the entire Phoenix metro area, greater state of Arizona, California, Colorado and Texas. Not sure if we service your location call us at (602) 314-4650.

Yes. We back our work with industry-leading warranties on both materials and workmanship. Coverage varies by roof system and project type, so we'll walk you through exactly what your roof qualifies for — in writing — before any work begins.

We specialize in all major commercial systems, including TPO, PVC, EPDM, Built-Up (BUR), Modified Bitumen, and Metal Roofing. We also offer roof coating systems that can extend the life of your existing roof at a fraction of the replacement cost.

For emergency repairs, we offer 24/7 response. For roof replacements, our timeline depends on material availability and current schedule, but we typically can schedule inspections within 24-48 hours and begin work shortly after permit approval.

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ARCA
AMA
BBB
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BOMA Phoenix
ARCA
AMA
BBB
AACM
NAA
Certified Partner
BOMA Phoenix